IVR (Interactive Voice Recognition) services are the ultimate in serving customer needs. With an IVR Service from Talk Group you are at the head of the game.

When a customer calls, they hear a greeting and spoken list of options. They make their choice by pressing the right number on their telephone keypad. At key stages they can leave a message for you to retrieve.

You can use IVR for brochure order lines, competition lines, and

any other service that requires a message to be left for you.

We provide full and easy access to your messages.

We also give you great flexibility in recording and changing

the spoken content on your system to respond to changing circumstances.

Because there is no actual operator involvement, IVR can

offer a very cost effective way of servicing incoming calls!

Contact us:

T: 0845 050 1123

F: 0845 050 1124

E: info@talkgroup.co.uk

Postal Address

Talk Group

PO Box 57

Leeds

West Yorkshire

LS14 1XG

Out Of Hours please ring

Mobile 07771 595363